Scott McGillivray, Chief Strategy Officer at iQmetrix
iQmetrix Logo

Scott McGillivray


Chief Strategy Officer
iQmetrix

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda

Customer-Centric Retail Design

Friday, October 6th, 2017


09:25 KEYNOTE: How To Bring Your Merchandising Strategy Into The Omni-channel Age

One of the central components of achieving a satisfactory level of
omnichannel success is addressing the issue of merchandising. According to Retail Systems Research’s (RSR) 2015 annual merchandising benchmark report, 44% of the retailers surveyed
identified managing the complexities of cross-channel merchandising as one of their top three challenges.

In this session, we will focus on:
  • Identifying the key challenges of omnichannel merchandising
  • Case study examples of which retailers are getting it right
  • Key solutions and strategies that can help retailers move forward
Find out how omnichannel merchandising strategies can provide
increased consistency, efficiency and convenience to build a successful cross-channel brand experience.

16:15 Champagne Roundtable Discussions

At Future Stores you’re in control! Get involved in our unique, open-mic, peer-to-peer tables for the best conversations you’ll have all year. Talk about your key challenges and hear how other organizations are overcoming them. After 30 minutes, you’ll rotate tables and tackle a new topic with a new expert host.

1. Real Time Customers Require Real Time Store Operations
Moderator: Brett Friedman, Senior Vice President, Global Sales & Marketing, Reflexis

2. How to bring your merchandising strategy into the omni-channel age
Moderator: Scott McGillivray, Chief Strategy Office, iQmetrix

3. The unfulfilled promise of the on-demand economy
Gary Ambrosino, CEO, Timetrade

4. How to best influence the in-store experience of your franchises, dealers and authorized retailers
Holly Mills, Retail Strategy Integration Manager, Harley-Davidson Motor Company

5. Mass customization benefits and challenges
Moderator: Darren Medina, VP, Store Design, Mod Pizza

6. Fostering associate adoption of mobile devices
Moderator: Carl Chang, Director, Retail Operations-Technology and Tools, Best Buy

7. Designing learning experiences
Moderator: Dean Marshall, Director, Retail Store Operations, LEGO Brand

8. Cracking the social commerce nut to increase footfall

9. Formalizing metrics around your technology investments

10. Self check out trends and challenges

11. Addressing the associate knowledge deficiency gap