Gary Ambrosino

CEO
TimeTrade

For 25 years Gary has been involved in creating and leading innovative early stage companies and establishing accelerated sales and valuation growth. Before TimeTrade, Gary headed Cognio (acquired by Cisco) where he pioneered the field of intelligent spectrum management for WiFi systems. Earlier Gary was co-founder of SecureMedia (acquired by Google), one of the first DRM encryption systems for online content and spent 7 years with Hewlett-Packard in Silicon Valley. He holds a BSEE from Cornell and an MBA from Harvard.

Check out the incredible speaker line-up to see who will be joining Gary.

Download The Latest Agenda

Customer-Centric Retail Design

Friday, October 6th, 2017

14:25 PRESENTATION: The Unfulfilled Promise Of The On-Demand Economy

Improvements in mobile technology have revolutionized retail by giving consumers the tools to ensure their immediate satisfaction– from any location. This rise of the “ondemand” economy is best represented by ride-sharing service Uber; customers are able
to get a ride whenever they need it, wherever they want it – all from the palm of their hand. The on-demand economy promises that consumers get the products they want when they want them (for a reasonable price), but it leaves one crucial promise unfulfilled: the personalized service and customized attention needed to create unparalleled retail experiences. The next steps will involve upleveling the offer of the basic on-demand economy to a more personalized, “concierge economy.”

Gary Ambrosino, CEO of TimeTrade, will expand on the unfulfilled promise of the on-demand economy and offer guidance on how retailers can push their business forward to truly deliver on-demand personalization.

He’ll discuss the approach and tools needed to take a business from simply delivering an on-demand experience to truly executing on the promise of the concierge economy – the ability to add personalization, attention, and unique experiences for each customer.

16:15 Champagne Roundtable Discussions

At Future Stores you’re in control! Get involved in our unique, open-mic, peer-to-peer tables for the best conversations you’ll have all year. Talk about your key challenges and hear how other organizations are overcoming them. After 30 minutes, you’ll rotate tables and tackle a new topic with a new expert host.

1. Real Time Customers Require Real Time Store Operations
Moderator: Brett Friedman, Senior Vice President, Global Sales & Marketing, Reflexis

2. How to bring your merchandising strategy into the omni-channel age
Moderator: Scott McGillivray, Chief Strategy Office, iQmetrix

3. The unfulfilled promise of the on-demand economy
Gary Ambrosino, CEO, Timetrade

4. How to best influence the in-store experience of your franchises, dealers and authorized retailers
Holly Mills, Retail Strategy Integration Manager, Harley-Davidson Motor Company

5. Mass customization benefits and challenges
Moderator: Darren Medina, VP, Store Design, Mod Pizza

6. Fostering associate adoption of mobile devices
Moderator: Carl Chang, Director, Retail Operations-Technology and Tools, Best Buy

7. Designing learning experiences
Moderator: Dean Marshall, Director, Retail Store Operations, LEGO Brand

8. Cracking the social commerce nut to increase footfall

9. Formalizing metrics around your technology investments

10. Self check out trends and challenges

11. Addressing the associate knowledge deficiency gap