Future Stores 2016

June 20-June 23, 2016

Sheraton Seattle Hotel

Speaker

Kyle Nel
Kyle Nel
Executive Director, Lowe’s Innovation Labs
Lowes Home Improvement
Kyle Nel is the founder and Executive Director of Lowe’s Innovation Labs, part of Lowe’s Companies, Inc., leading a team responsible for driving the company’s innovation vision, strategy and growth. His longstanding passion for changing human behavior led him to create a methodology, network and global team that is propelling the company in new directions while promoting learning, excitement and possibility for tomorrow. 
Under his leadership, Lowe’s Innovation Labs has introduced projects including the Lowe’s Holoroom augmented and virtual reality design experience, the OSHbot autonomous retail service robot, and 3D scanning and printing services at retail. He has cultivated a network of uncommon partnerships such as that with Made in Space to send the first commercial 3D printer to the International Space Station, and launched a disruptive technology startup accelerator and incubator in Bangalore, India.
Kyle is a member of the XPRIZE Foundation Innovation Board and was recognized on the 2015 Advertising Age “40 under 40” list. He previously held positions in market research with Lowe’s and the Walmart Global Insights Group. He holds an MBA from the AC Nielsen Center for Marketing Research at the University of Wisconsin and a Bachelor’s Degree in Business Management from Brigham Young University-Idaho.

Laith Murad
Laith Murad
Chief Marketing Officer
PIRCH
Mr. Murad has spent his career focused on building customer relationships for some of the world’s premier brands. Prior to joining PIRCH, Laith was Vice President, Marketing at Yahoo, Inc. where he was focused on growth strategies, as well as customer acquisition and retention. Laith began his professional career at Neiman Marcus as an assistant buyer, then moved into marketing, where he managed the InCircle loyalty program focusing on partnerships, financial plans, and growth strategies. He spent 9 years at Brierley + Partners, as an SVP of Strategy leading and supporting loyalty and CRM initiatives for many marquee brands, including Bloomingdale’s, American Eagle Outfitters, Nike, Hertz, Hilton, Men’s Wearhouse, JCPenney, and more. Laith is a member of the Board of Directors at the Direct Marketing Association.
 
Mr. Murad earned an M.B.A with a concentration on Consumer Behavior and Strategy from Southern Methodist University and a B.B.A. from University of Wisconsin – Madison, where he was also a member of the varsity soccer team.

Bill Sleeth
Bill Sleeth
VP, Store Design & Concepts, Americas
Starbucks

Bill Sleeth is vp design of Global Innovation for Starbucks Coffee Company. In this role, Bill leads the design and development of new concepts for Starbucks and its associated brands.

As a key member of Starbucks design and innovation leadership team, Bill is responsible for creating immersive customer experiences that drive deeper engagement with the Starbucks brand. Bill also leads the teams responsible for the design of Teavana, La Boulange, Evolution Fresh stores as well as unique high profile Starbucks locations.
 
Bill received his bachelor of architecture degree from the University of Oregon. His early design experience includes working at architecture firms as well as freelance design-build projects. During his freelance years he won an Emmy for writing while he was the Production Designer on Seattle’s "Disney Presents Bill Nye the Science Guy." Also during this time, Bill spent a year as a member of the Starbucks design team in 1996.
 
Bill is a successful general manager who founded Vizwerks in Portland, Oregon, an award winning creative agency specializing in retail design, branding, merchandising and graphic design. Clients included Nike, Adidas, Columbia Sportswear, Lucy, Mark Ecko Productions, Il Fornaio and Omaha Steaks. Bill has also worked in design, construction and marketing with Potbelly Sandwich Works. 
 

Andrea Farris
Andrea Farris
VP, Director of Retail Systems and Operations
Walgreens
Andrea leads Walgreens’ retail operations and store technologies as the Company’s Vice President and Director of Retail Systems. He joined Walgreens in 2011 as Vice President of Supply Chain and Inventory Management. Prior to Walgreens, Andrea spent 14 years at Accenture, architecting and implementing large scale digital transformations across the communication and retail industries. 
Andrea holds a bachelor degree in Business Management from Rome LUISS University.  

Micah Solomon
Micah Solomon
Author, High-Tech, High-Touch Customer Service, Customer Service Contributo
Micah Solomon
Micah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience.  He’s a bestselling author, consultant, and keynote speaker and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah’s a regular contributor to Forbes.com and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, and the Harvard Business Review. 
 
A business leader and entrepreneur himself, Micah built his own company into a market leader in the manufacturing and independent entertainment field and was also an early investor in the technology behind Apple's Siri. His broad expertise touches also on the patient experience in healthcare, retail, automotive, hospitality, manufacturing, technology, banking, and finance.

Chris Brennan
Chris Brennan
SVP, Global Retail Development
NBA

As Senior Vice President of Retail Development at the National Basketball Association, Chris Brennan manages retail development and integration for all of the league’s retail partnerships.   

Brennan’s focus on creating innovative and creative product driven programs has resulted in rapid extensions of the NBA brand beyond its traditional staple of jersey and basketball sales.  He oversees the sales driven retail team who have grown NBA-branded products into a national brand at all levels of distribution.  

A 1988 graduate of the Department of Communication at UAlbany, Chris Brennan also graduated from Monsignor Farrell High School in Staten Island, New York and earned an M.B.A. from St. John’s University. 

Brennan lives in Westfield, N.J., with his wife, Michelle, and two children, Jonathan and Alexandra.
Michele Fuhs
Michele Fuhs
Head of Future Retail - Premium Retail Experience
BMW Group

Since 2000 with BMW
Since March 2012 - head of future retail – premium retail experience
2010 to 2012 - head of MINI Italy 
2008 to 2010 - regional area manager china
2005 to 2005 - head of business development china 
2003 to 2005 - senior consultant for sales and marketing
2000 to 2003 – responsible for sponsorship in BMW motorsports
1996 to 2000 european commission
consultant for small and medium enterprises
1992 to 1993 treuhandanstalt leipzig and erfurt/Germany
legal advisor and spokesman for organization which was charged with managing the privatization the property of former gdr

graduation in law 1992 studies of law in berlin and bonn/germany
1993 to 1996 legal training in hamburg/germany and tokyo/japan

International experience
lived in ussr, greece, egypt, italy, japan, china
Thomas Walsh
Thomas Walsh
VP, Global Store Development
Under Armour
Tom Walsh is the Vice President of Global Store Development for Under Armour.  Prior to joining Under Armour in 2008, Tom began his career in design and construction with NBBJ and then in new concept development with Abercrombie and Fitch.  In his 8 years with UA, Tom has built a Global Store Development team that leads store design, construction and facilities management for North America and International Markets.  
Since its founding in 1996, UA has emerged as a leader in the performance apparel and footwear industry thrusting the GSD team to the forefront of delivering authentic and award winning experiences around the globe. 

Rohit Gupta
Rohit Gupta
Head of Digital Stores Product Management
Macy's
Rohit joined Macy’s in July 2015 to lead their digital stores effort inclusive of associate tools. Prior to this, he led the CVS retail mobile agenda where he grew the customer mobile traffic by 250%. Furthermore, he has extensive experience in leading digital transformation at various organizations and a stellar track record of delivering customer centric solutions. 
Rohit also holds a MBA from Cornell.

Alex Carleton
Alex Carleton
Creative Director
Filson
Alex Carleton oversees the creative direction of Filson.
He has over 20 years of experience working with American heritage brands such as LL Bean, Ralph Lauren, Timberland and Abercrombie and Fitch. He was nominated for a CFDA in 2009. His own retail stores were voted Best Menswear Shops by Esquire and GQ magazines.

Matt Hornbuckle
Matt Hornbuckle
Co-Founder, CEO
Stantt
Rob Bogan
Rob Bogan
VP International Systems & Store Systems
Williams-Sonoma
Kurt Rachdorf
Kurt Rachdorf
Sr Director of Retail Operation NA
LEGO
With years of retail experience across a number of strong specialty brands Kurt joined LEGO Brand Retail in 2003 to help deliver engaged guest experiences as the retail chain grew from 20 stores globally to over 120. Kurt has a strong focus and belief in sales through service, finding ways to engage retail teams and guest in fun an unique ways.  Kurt currently oversees retail operations of 90 locations in North America. 
Kelly Soligon
Kelly Soligon
General Manager, Marketing, Microsoft Retail Stores
Microsoft

Kelly Soligon is the General Manager of global marketing for Microsoft Retail and Online Stores.  Kelly is responsible for the customer experience across all channels, insuring outstanding and interactive customer engagement.  In this role, she is responsible for brand management, public relations, advertising, demand generation, digital marketing, in-store marketing, and visual merchandising.  Kelly is a senior business leader with over 18 years of experience in various disciplines, including team leadership and development, marketing campaign strategy, advertising, brand management, digital and social media marketing, and operations.  Her 13 year Microsoft career spans Microsoft Retail and Online Stores, Microsoft’s US Subsidiary (where she led the Central Marketing Organization), and Microsoft’s Corporate Marketing Group.  
Prior to Microsoft, Kelly had various roles in sales and marketing and Onyx Software and Fidelity Investments. Kelly is a proud graduate of the University of Washington with a BA in Business Administration.  Outside of work, she enjoys spending time with her husband and three daughters, as well as running and reading.  

Mike Barrow
Mike Barrow
Vice President Of Retail
Tommy Bahama
Jeremy Xavier
Jeremy Xavier
Senior Director, Mobile
American Eagle Outfitters
Brendan McQuillan
Brendan McQuillan
VP of Stadium Commerce
Fanatics
Brendan McQuillan, Vice President In Venue Commerce
Brendan has been leading the In Venue Business for Fanatics since 2013.  This business incorporate all retail business outside of Fanatics ecommerce business platform.  This division delivers top of line integrated retail operations to partners such the NBA Flagship store in NY on 5th ave, NASCAR trackside business, Kentucky Derby, Pittsburgh Pirates, Sacramento Kings, NJ Devils, University of Texas, LSU, University of Washington, SEC/PAC 12 Championships and other major universities and professional teams.  
Brendan has a varied background in the sports licensed retail business working with the Philadelphia Eagles, National Hockey League, Majestic Athletic, and QVC.

Jenica Myskowski
Jenica Myskowski
VP, Stores
Kate Spade & Company
Jenica Myszkowski is the Vice President of stores at Kate Spade & Company.  She joined the Company in February of 2010 and is responsible for all kate spade new york stores and store operations in North America.  While her career is grounded in talent management and field operations, she is also a key strategist in customer experience initiatives for kate spade new york in the region.  Jenica also serves on the Kate Spade & Company Foundation board and internal community building steering committee.
 
Leading up to joining Kate Spade & Company, Jenica worked in the junior and contemporary retail space where she led  top-performing teams.
 
Jenica was born and raised in Michigan and attended Michigan State University.  

Carl Chang
Carl Chang
Director, Retail Operations, Technology & Tools
Best Buy
Kari Harkins
Kari Harkins
Senior Director of Store Operations
DSW
Kari is the Sr. Director of Store Operations and Communication at DSW, as part of the Customer Operations Team.  Kari has been with DSW for 2 years.  In her current role, Kari and her team are responsible for all daily Store operations and communication as well as the execution of projects making the DSW Mission, Vision and Strategy come to life for the customer.  Prior to DSW, Kari was with Limited Brands for 25 years in a multitude of Home Office and Field roles, most recently as the Zone Vice President for the North.  Kari is passionate about the external and internal Customer experience and how that comes alive at DSW.  She and her team are looking for opportunities every day to make that a reality at DSW!
Nikki Easterday
Nikki Easterday
Experience Design Manager
REI
Nikki is submersed in creating the customer experience through new shop designs with  reinvented navigation, service operations, engagement and education. Through customer research in tandem with collaborative and iterative design process', she creates a new way for customers to discover Camp and Bike at REI.

Nikki holds a B.S. In Design, Visual Communication & Presentation from University of California, Davis where her passion for design systems was cultivated.

Craig LaRosa
Craig LaRosa
Former Divisional Vice President, In-Store Experience And Design
Sears Holdings Corporation
Mark McKelvey
Mark McKelvey
VP of Global IT
Brooks Sports
Mark McKelvey is Vice President, Global Information Technology at Brooks Running where he is responsible for all technology including digital products.  Prior to Brooks, Mr. McKelvey led technology and eCommerce teams at REI.

Wade Allen
Wade Allen
VP Customer Engagement & Digital Innovation
Chili's (Brinker International)
Wade Allen is Vice President of Digital Innovation and Customer Engagement for Chili’s® Grill & Bar. In this role, he spearheads the digital and mobile strategy and innovation for the brand, including Ziosk® tabletop devices which now rest in the hands of guests at nearly every Chili’s restaurant across the country.  He also oversees Chili’s loyalty program, customer relationship management, promotions and digital couponing and guest analytics.

Prior to joining Brinker in Feb. 2014, Wade served as President of CouponFactory, a wholly-owned subsidiary of Rockfish Interactive. In this position, he was responsible for the company’s overall strategy and retail digital shopper marketing initiatives as well as new business growth and product ideation. He also held positions as Vice President of Retail for Rockfish Interactive and as Account Director/Solution Lead at the integrated marketing agency, RAPP, where he worked on a number of Brinker brands

Sachin Padwal
Sachin Padwal
Sr. Director, Multichannel Strategy And Execution
Walmart Stores Inc.
Dan Carlson
Dan Carlson
Director
The Home Depot Inc.
An industry expert with more than 20 years of successful experience in Retail operations and business management Development, Dan Carlson has a proven ability to foster relationships with all levels of management and functional areas including I.T., operations, accounting, finance, merchandising and interconnected omni channel retail partners. Dan has held numerous positions during his 21 years at Home Depot including, Finance, Store Leadership roles, Six Sigma black belt, Store communications, Regional Operations Director, District Manager and currently Director of store operations.  In his current role, he is responsible for all Point of sales systems and processes, custom order selling and configurable systems/processes and omni channel interconnected retail operations. As graduate of Colorado State University in Fort Collins Colorado, Dan started his retail career at the early age of 16 while cutting his teeth at a local mom and pop ski rental store in the tourist ski town of Summit County in the mountains of Colorado. 
Darren Medina
Darren Medina
VP, Store Design
MOD Pizza
Darren Medina currently serves as Vice President of Store Design at MOD Pizza, where he leads the team responsible for designing all new stores. Mr. Medina joins MOD Pizza from M3|messenger where he was the Director of Architecture. Prior to that, he spent 15 years at Starbucks Coffee Company as the Director of Global Store Design Concepts, where he helped build the processes, systems, tools and teams that enabled Starbucks to grow from under 200 stores to more than 11,500 stores.
Brandon Friez
Brandon Friez
Director of Omni Channel Transformation
American Eagle Outfitters
Dean Marshall
Dean Marshall
Sr Director of Retail Operations EMEA
The LEGO Group
Dean lives and works out of Munich, Germany, ‘sitting’ as he does within the LEGO Group’s European Hub. Dean oversees LEGO’s Europe-wide Brand Retail Operations, a red thread of retail stores running through UK, France, Belgium, Denmark, Sweden, Germany, and Austria.

Dean has been a proponent of employee and customer experience design and management for 20 years now and has operated within various sectors of the retail industry including food and beverage, home furnishings, and toys.

Rafael Rodas
Rafael Rodas
Director, Retail & E-Commerce, Director of Operations
Alpargatas USA/ Havaianas
Rafael is responsible for articulating and executing the company’s U.S. retail strategy and managing the operations of direct sales channels including e-commerce, and retail stores. His efforts include leadership of the Havaianas U.S. retail licensing program. Rafael joined Alpargatas USA as Director of Operations, where he managed demand and supply planning, logistics, fulfillment, distribution and customer service. He has over 15 years of experience including work in management consulting specializing in operations and supply chain management for Fortune 1000 consumer goods companies. Rafael holds an MBA from Columbia Business School, and a BS in Industrial and Systems Engineering from Rutgers University.
Tallie Kawahara
Tallie Kawahara
Vice President of Stores, Soma
Chico's FAS Inc.
Ms. Tallie Kawahara has been Vice President of Soma Intimates, LLC, a division of Chico's FAS Inc., since August 2013 and is responsible for overseeing all aspects of store strategy, operations and customer engagement.  Ms. Kawahara has over 25 years of retail experience in various roles in the specialty retail environment with companies such as Banana Republic, Ralph Lauren, Maxmara and Fred Segal. Ms. Kawahara has held every title in the field from associate to Regional Manager and worked with various product categories from men's and women's apparel and accessories to intimates, home and children's.
Micheline Davies
Micheline Davies
VP, Store Design & Merchandising
Canadian Tire
A results-driven retail re-inventor with a keen eye for innovative design, Micheline Davies has spent more than a decade helping to shape the vision of the in-store shopping experience for one of Canada’s most iconic brands. As Vice President, Store Design and Merchandising at Canadian Tire, Micheline has overseen the replacement and remerchandising of more than 300 Canadian Tire stores, the reinvention of the Living department across the store network and the creation of more than 200 hunting and fishing pro shops that continue deliver strong results. Micheline’s latest major project was the delivery of the largest and best ever Canadian Tire store, which opened in Edmonton in June 2015. The 140,000 square foot Showcase Store represents the future of Canadian Tire Retail and includes differentiated digital experiences and a modern, impactful store environment.
Lindsay Angelo
Lindsay Angelo
Strategist
lululemon
Born and raised in Vancouver, Canada, Lindsay joins us from the world of Strategy and Innovation, spending the last three years helping to grow lululemon’s Strategy team. Lindsay discovered her passion for business and retail early on, starting up her own apparel venture at young age. Since then, her entrepreneurial spirit has led her to the angel investment arena, growing early-stage companies alongside ambitious founders with big ideas. 

A lifelong love for sport transported Lindsay bi-coastal, to play NCAA Division 1 volleyball for George Mason University in Fairfax, Virginia, and later, to take on a role with the 2010 Vancouver Olympic Committee. A dual citizen of the US and Canada, what ultimately drew Lindsay back to Vancouver was an appetite to pursue an MBA in Management of Technology. On the weekend, she can be found breaking out moves on the b-ball court, the studio, and with her 3-year old nephew to the tune of Pharrell.

Billy May
Billy May
Senior Vice President / GM - Digital, eCommerce, and Corporate Development
Abercrombie & Fitch
Billy May is Senior Vice President of Digital, eCommerce, and Corporate Development at Abercrombie and Fitch. In his role, Billy has global responsibility for the company’s online businesses, digital and customer marketing, omnichannel strategy, and new growth initiatives.  

Prior to joining A&F, he was Vice President and General Manager of Global ecommerce at adidas Group and held digital and business leadership roles with Sears Holdings and Lowe’s Companies. He’s a fourth generation retailer who started his career as a management trainee and buyer within the May Department Stores Company. 

Billy serves on the Executive Committee and Board of Directors of Shop.org, the digital division of the National Retail Federation (NRF).  He’s also an Advisory Board member for the Mead Endowment at the University of Virginia and an Advisory Board member for DreamIt Ventures.  Billy received his BA with Distinction from the University of Virginia and a MBA from the Kelley School of Business at Indiana University.  

Lincoln Bechard
Lincoln Bechard
Event Specialist – Reserve Roastery & Tasting Room
Starbucks
Nicole Ponzio
Nicole Ponzio
Senior Manager, Customer Experience Innovation
Nordstrom
Matthew Powell
Matthew Powell
Experience Design Manager
REI
Matthew has over 20 years of retail experience starting from small mom-and-pop surf shops to such industry giants as Abercrombie & Fitch, Pacific Sunwear, Eddie Bauer and now REI.
Ken Seiff
Ken Seiff
Managing Director
Beanstalk Ventures

Ken Seiff is Managing Director of Beanstalk Ventures, a NY-based venture fund focused on revolutionizing the retail industry through its investments in innovative technology companies. 

The fund is relatively unique in its approach to investing.  While it is almost always the first investor in its portfolio companies, the members of the team invest considerable time into each business, preferring to act more like co-founders than investors.  

Ken oversees the funds’ investments and helps the portfolio companies grow rapidly.  Prior to this, Ken founded Bluefly, co-founded Poppin, co-founded Simply Gum and served as the EVP of Omni-Channel at Brooks Brothers. 
Beanstalk was founded as a partnership between Ken Seiff and Novel TMT, the global technology investment vehicle of Silas Chou and his family.  The fund is privileged to have Mike Newman, former CFO, COO and Vice Chairman of Ralph Lauren on the team.  Portfolio companies include Inturn, Brickwork, PredictSpring, Reachify and Knox Payments.

Eugene Alletto
Eugene Alletto
CEO
bedgear performance bedding
With more than 20 years experience in retail and manufacturing for the home furnishing industry and with his ability to successfully analyze market trends, Eugene Alletto started bedgear and led the company’s rapid growth.
Founded in 2009, the inspiration for performance bedding began when Eugene’s son was diagnosed with allergies and advised to use a mattress protector to keep away dust. At that time, the only products available were at medical supply chains and made from vinyl, which caused his son to sweat and overheat, ruining his sleep. Recognizing a need in the marketplace for improved bedding products, Eugene developed new performance fabric technologies and innovative designs. Bedgear is the premier producer of performance bedding essentials, with multiple distribution facilities in the US and a state-of the art factory in China. Bedgear is currently sold in over 4,000 locations including the nation’s top 100 specialty bedding retailers, major regional mattress chains and independent stores in the United States, Canada and Pacific Rim. 

Ryan St. Mary
Ryan St. Mary
Director of Stores
GANT Global
Ryan St.Mary is the Director of Stores for GANT.  In this role, Ryan is responsible for creating and executing the company’s North American retail strategy including overseeing all facets of the store experience including merchandising, marketing, customer experience, operations, and human resources. 

With 20 years of leadership experience in retail, merchandising, operations, and P&L management, Ryan has previously worked with strong consumer brands, including, giggle, Cole Haan, Esprit, Gap Inc, and Nordstrom.  

David DiMeo
David DiMeo
Senior Director, Innovation
Ford Direct
David is a seasoned technologist with over 15 years of experience in telecommunications, consumer electronics, business development, digital marketing, product management, partner management and channel management. 
David’s achievements includes launching a consumer portal  within Ford that allowed customers to download applications and updates for SYNC through an internally developed app store that also provided user account and subscription management including online payment processing and integration with dealership sales and service systems. 
David had also been the principle architect behind the development of a system that has the ability to learn the natural routes of the individual and create profiles based on a number of factors and combine all available information to predict with high confidence the driver is most likely traveling and look ahead to provides insight and assistive information when contextually relevant. 
David is currently a Director within the Innovation Lab at FordDirect focusing on the impacts that the connected car will have on the customer expectation of both the OEM and its dealer body and working to identify opportunities that will enhance or improve the relationship both the Brand and the Dealership.

Jeff Klein
Jeff Klein
Director, Omni-Channel Strategy & Capabilities
PetSmart
Jeff is the Sr. Director of Omni Channel Strategy & Capabilities at PetSmart, as part of the Customer Experience Team. Jeff has been with PetSmart for 9 years and currently directs the overall strategy, development and implementation of new Omni-Channel capabilities that allow for the creation of a complete digital layer that lets consumers move seamlessly among all retail environments -- real and virtual --as if they were one.

Prior to PetSmart, Jeff had various roles in operations, engineering and planning at UPS and Home Depot. Jeff is a proud graduate of the Purdue University with a BS in Mechanical Engineering and holds an MBA with a concentration in Project Management.

Keri Voke
Keri Voke
Senior Manager, Multi-Channel Strategy
Walmart
Keri Voke is passionate about connecting the digital and physical world. As a senior manager of multichannel strategy for Walmart, Keri is responsible for creating customer facing experiences that add value for both our customers and associates every day. She is currently focused on the Sam's Club member experience and using in-club technology to drive member engagement in multichannel. Previous to her current role, Keri worked on the mobile strategy team at Walmart, focusing on customer centric app features such as store maps, mobile checkin, and mobile payment.
Joyce Lee
Joyce Lee
New Product Incubation
Google
Jared Pearce
Jared Pearce
Senior Project Manager
REI
Jason Chen
Jason Chen
VP of Retail & Business Development
WithMe
Nikki Baird
Nikki Baird
Managing Partner
Retail System Research
Nikki Baird focuses on trends impacting the consumer-retailer relationship, along with their supply chain and marketing implications. She has written research and articles on topics ranging from in-store marketing and technology, store performance management, supply chain and multi-channel fulfillment, retailer-manufacturer collaboration, merchandising, and loyalty and promotions management.  She has been quoted as a subject matter expert in The Economist, New York Times, Wall Street Journal, USA Today, and National Public Radio.
Nikki brings perspective from all sides of the retail technology equation: she served in technology roles at both a large and a small retailer, and she has provided advisory and consulting services for Fortune 500 retailers, distributors, and manufacturers.  Prior to co-founding RSR, Nikki was an analyst at both Forrester Research and Retail Systems Alert Group, where she covered extended retail industry topics like supply chain, RFID, retail operations, POS, and in-store management. Prior to that, she was director of marketing for StorePerform, and director of product marketing for Viewlocity, a supply chain software provider focusing on adaptive supply chain execution and exception management. Nikki spent several years at PwC Consulting, where as a senior manager she led IT strategy consulting engagements for retail and CPG clients.
Nikki has an M.B.A. from the University of Texas, Austin, focusing on operations and IT. She also holds a bachelor of arts in political science and Russian, with a minor in physics, from the University of Colorado, Boulder. She writes a weekly blog for Forbes.

Holly Mills
Holly Mills
Retail Strategy Integration Manager
Harley-Davidson Motor Company
Alex Ciorapciu
Alex Ciorapciu
Head of Omnichannel Strategy EMEA
RichRelevance
Alex brings over 10 years of experience in the enterprise software industry, mainly in the e-commerce sector. As Head of Omni Channel Strategy, Alex is reponsible for leading RichRelevance’s Omni Channel strategy as well as advising top customers around the worldwide on how to bridge the online and offline world. His presentations are renowned for their simplicity and guarantee no bullet points.

Prior to his current role, Alex served as Solution Engineer for companies like SAP hybris and Adobe. He has ample experience in all retail verticals and knows the burnings questions of retailers around the world.

Scott McGillivray
Scott McGillivray
Chief Strategy Officer
iQmetrix
Scott doles out the company’s marketing, culture and development strategy in between giving the types of motivational speeches only seen in the locker room scenes of the best Hollywood sports movies. Scott brings years of marketing experience to iQmetrix and always strives to keep on top of the latest trends. (He even has a Pinterest board – or “Pininterest” as he would say – but the closest he’s gotten to completing a craft is the beer he drinks…) Scott has a passion for the creative side of the business and has a keen sense of how to build teams of people you’re excited to come to work with every day. Before joining iQmetrix, Scott was an award-winning business prof at his alma mater, the University of Regina. He’s still working on getting the nickname “The Professor” to stick…
Kevin Swanwick
Kevin Swanwick
Senior Director, Retail Solutions
Manhattan Associates
Kevin Swanwick has 30 years of experience in the retail technology and store systems sector, spanning multiple generations of technology and nearly all aspects of software sales, marketing, design and delivery. Kevin is currently senior director of retail solutions at Manhattan Associates, where he oversees stores systems and helps clients address today’s omni-channel retail challenges.
Brett Friedman
Brett Friedman
SVP of Global Sales & Marketing
Reflexis
Since joining Reflexis in June of 2014, Brett has helped drive record growth for Reflexis.  Brett is a well known technology industry leader who has held senior positions at both public and private software companies including i2 Technologies, SAP, Allegro Development, and Infor. Brett is a graduate of The College of William and Mary in Virginia.
Jerry Rightmer
Jerry Rightmer
Executive Vice President, Chief Product and Strategy Officer
Starmount
Jerry Rightmer joined Starmount in 2010. As Executive Vice President and Chief Product and Strategy Officer, Rightmer oversees Starmount’s product vision and technology strategy. He provides strategic guidance to Starmount’s product management and R&D teams, while maintaining a focus on customer-centric technologies for a variety of segments. He brings 20 years of experience in envisioning, designing, and developing retail technology solutions. During Rightmer’s tenure in retail system development, he has worked with a number of department store, mass merchant, specialty and e-commerce retailers. Most recently, Rightmer served as the Vice President of Retail Application Strategy for Oracle where he led the business process, enterprise architecture and integration strategy for Oracle Retail.  Prior to Oracle, Rightmer was the Senior Vice President, Chief Technology Officer and co-Founder of 360Commerce. While at 360Commerce, his team established leadership in the retail technology industry through the adoption and development of leading edge technology and standard for store and enterprise solutions. Jerry is a member of the Association of Retail Standards (ARTS) Board of Directors. Rightmer earned his Bachelor of Arts in Economics from the University of Texas and a Master of Science in Finance from Texas Tech University. 
Gary Ambrosino
Gary Ambrosino
CEO
TimeTrade
For 25 years Gary has been involved in creating and leading innovative early stage companies and establishing accelerated sales and valuation growth. Before TimeTrade, Gary headed Cognio (acquired by Cisco) where he pioneered the field of intelligent spectrum management for WiFi systems. Earlier Gary was co-founder of SecureMedia (acquired by Google), one of the first DRM encryption systems for online content and spent 7 years with Hewlett-Packard in Silicon Valley. He holds a BSEE from Cornell and an MBA from Harvard.
Shannon Warner
Shannon Warner
Consulting Partner & AVP Digital Transformation
Cognizant Technologies
Shannon Warner is an AVP within Cognizant Business Consulting, providing digital transformation business advice to retail, consumer goods, manufacturing, travel, hospitality and utilities/energy companies seeking to provide cohesive, relevant, value-added customer experiences across bricks-and-mortar, Web, mobile, social media and call center touchpoints. Shannon’s areas of expertise include digital commerce, digital information strategy and management, customer experience management, digital marketing and loyalty, and program management. She can be reached at Shannon.Warner@cognizant.com

Ben Gray
Ben Gray
Senior Digital Experience Analyst
Applause
In his role as Senior Digital Experience Analyst, Ben helps the world’s premiere brands improve their presence across mobile, web, wearables, IoT and beyond. He also is the lead researcher for the Application Resource Center (ARC) – the editorial and research arm of Applause. Prior to joining Applause, Ben served as a Principal Analyst with Forrester Research. He is a leading expert on digital experience best practices. Over his 10 years with Forrester, Ben authored more than 150 reports, advised Fortune 500 companies on IT strategies and was regularly quoted in top publications like The Wall Street Journal, The New York Times and InformationWeek.
Shelley E. Kohan
Shelley E. Kohan
Retail Consulting Vice President
RetailNext
Shelley E. Kohan has been serving the Retail Industry for over 25 years, working at senior level positions across many functions including general management, operations, merchandising, buying, and human resources.  Shelley is a retail expert and in her current role at RetailNext as Vice President of Retail Consulting, she works with clients to develop optimized strategies to increase sales, reduce costs, and benchmark performance through robust data analytics.  Shelley contributions transcend over into academia in her role as professor for the Fashion Institute of Technology of the State University of New York in the Jay and Patty Baker School of Business and Technology. She has an insatiable passion for retailing and her enthusiasm for the industry is contagious
 
LinkedIn:  https://www.linkedin.com/in/shelley-e-kohan-310b9612
Twitter:  @retailshelley

Craig Witsoe
Craig Witsoe
CEO
Elo
Craig Witsoe has been the Chief Executive Officer of Elo since 2012. Prior to Elo, Mr. Witsoe led efforts in various aspects of retail technology for over 20 years, with global experience in digital displays and retail commercial lighting. Building on Elo’s 40 years of touchscreen innovation and over 20 million global installations, Craig has led Elo’s latest generation of innovation focused on bridging the physical store and on-line shopping experience. Elo is making in-store e-commerce a reality with its industry leading commercial touchscreens, cloud-based Eloview content delivery software, and EMV payment integration. Elo has also modernized the world of interactive POS technology with its aesthetically pleasing, yet durable, new systems. Working with some of the largest retailers around the world, Craig is in a unique position to see the best in-store digital interactive experiences, approaches to in-store on-line shopping and, more importantly, what retail will look like in the coming years. Learn more about Craig and connect with him on LinkedIn at www.linkedin.com/in/craigwitsoe
Chris Taylor
Chris Taylor
Founder & CEO
Square Root
Chris Taylor is Founder and CEO of Square Root, an Austin-based SaaS company whose store relationship management platform, CoEFFICIENT, helps leading auto and retail enterprises leverage data science to align their organizations, increase transparency, encourage collaboration and improve store performance.
Larry Arnstein
Larry Arnstein
Vice President Business Development
Impinj Inc.
Dr. Larry Arnstein brings experience in all phases of the technology adoption lifecycle to lead business development for Impinj. Since 2007, Larry has collaborated with retail and brand leaders as they adopt and benefit from RFID technology. In addition to helping Impinj conceive and deliver great products, Larry contributes to the RFID industry through public speaking, writing, and community leadership roles. Prior to joining Impinj, Larry was the founder and CTO of a software company, served on the faculty of the University of Washington’s Department of Computer Science & Engineering, and was Director of Consulting Services for Cadence Design Systems.
Sanjeev Sularia
Sanjeev Sularia
CEO & Co-founder
IntelligenceNODE
Sanjeev is the CEO and Co-founder at Intelligence Node. He focuses on client acquisition and the business vision - driving the strategic direction of the product offering and customer experience. He brings deep retail industry knowledge, having previously worked as CFO for Exclusively.in (a multi-brand ecommerce luxury fashion portal) – now acquired by Snapdeal and CFO for SherSingh.com (a private label ecommerce fast fashion brand) – now acquired by Myntra.com. Sanjeev is a graduate of London Business School.
Brad Marg
Brad Marg
Chief Operating Officer
Clutch
As Chief Operating Officer, Brad Marg is responsible for the company’s daily operations and marketing initiatives. He manages teams responsible for customer service, account management, marketing, and human resources. Brad leads with strong knowledge and experience in the retail, foodservice, SMB and luxury goods sectors.   
Prior to joining Clutch, he managed retail initiatives, drove innovation and managed cross-channel operational support at ARAMARK. Additionally, Brad has broad range of expertise in finance, strategic development, operations and management.   
Brad is a graduate of Villanova University and holds a BS in Business Administration. Brad has also received his Masters Degree from Temple University in Marketing. He and his family live in Philadelphia.

Sam Halse
Sam Halse
COO
Adyen
After starting his career as a commercial lawyer Sam moved to online payments in 2010, where he has played an instrumental role in Adyen’s growth ever since.  He is passionate about customer experience and working with the world’s leading companies to solve complex technical and financial issues. He helps them optimize their global payments, drive conversions and minimize risk. He also draws on his extensive experience on the processes and requirements of local banks and payment methods to advise businesses on operating in diverse international payments landscapes. Sam is also responsible for all Adyen products, and helping merchants get the absolute most from the Adyen platform.
Kristin Schoenstein
Kristin Schoenstein
Event Director
Future Stores 2016
David Munczinski
David Munczinski
Chief Executive Officer
Brickwork
David Munczinski is the CEO & Founder of Brickwork, a SaaS platform empowering leading retailers like Urban Outfitters, J.Crew and Bonobos to engage customers across channels.

He began his career building new digital and international businesses for iconic American apparel brands, notably Ralph Lauren, and was a founder of two media companies, Current Magazine, published by the former Newsweek and indabamusic.com. 

David holds an A.B. in Anthropology from Harvard University and is one semester shy of an MBA at The Wharton School where he served as one of 40 Leadership Fellows. David serves as a captain-fundraiser for Cycle for Survival, the nation's largest fundraising organization for rare cancer research.


Mike Tippets
Mike Tippets
Vice President Of Media Services And Solutions
Hughes Network Systems, LLC
Noel McMichael
Noel McMichael
VP, Strategic Accounts
LiveRamp
Sudhakar Shivashankar
Sudhakar Shivashankar
Product Director
Mindtree
As Product Director in Mindtree’s Platform Solutions Group, Sudhakar is applying technology to solve business challenges. He has incubated multiple platforms at Mindtree and is responsible for product development, strategy, and go-to-market.

With masters degree in retail science and vast experience in retail industry, Sudhakar is currently focused in creating value for retailers by enabling them to improve in-store conversions. 

Prior to joining Mindtree, Sudhakar has managed a large eCommerce implementation for Walmart Global eCommerce group.

Jim Prewitt
Jim Prewitt
VP, Solution Strategy
JDA Software Microsoft Retail
Michael Garel
Michael Garel
Founder, Chief Executive Officer
eyeQ Insights, Inc.
Michael brings a track record of defining, executing, launching, and marketing award winning rugged analytical computing solutions.  As Xplore Technologies’ Director of Product, Michael performed extensive market research and drove the organization to develop and properly position their latest generation of industrial tablet PCs.  Under Michael’s leadership, Xplore signed on the largest utility company in the US as a customer.  Prior to Xplore, Michael was a lead mechanical development engineer of servers and notebook products at Dell, Inc.  Michael received his MBA from the University of Texas at Austin, and BS in Mechanical Engineering from Carnegie Mellon University.  In his spare time, Michael enjoys spending time outdoors with his wife and daughters, cycling, running and flying.